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From Conflict to Courage: A Live Overview with Marlene Chism

October 13, 2022 @ 11:00 am - 12:00 pm

Free

Zoom Link: https://otc.zoom.us/j/91740896838

ABOUT MARLENE CHISM

High level leaders seek Marlene’s expertise as a thought partner, advisor or coach when going through periods of transition or change. Organizations seek Marlene’s leadership development courses to teach mid-level and senior leaders the strategic communication skills to initiate conversations that get results and increase accountability.

She’s the author of four books, including Stop Workplace Drama; No-Drama Leadership; 7 Ways to Stop Drama in Your Healthcare Practice, and From Conflict to Courage: How to Stop Avoiding and Start Leading.

Marlene is an expert on the LinkedIn Learning platform offering courses in Anger Management; Difficult Conversations; Difficult Conversations for Managers, and Working with High Conflict People as a Manager.

Marlene has a degree in Communications from Drury University and a master’s degree in Human Resources Development from Webster University. She’s an advanced practitioner in Narrative Coaching.

ABOUT THE BOOK

Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem: Mismanagement is.

Leaders unintentionally mismanage conflict when they fall into dysfunctional patterns of aggression, avoidance, and appeasing.

The three reasons leaders mismanage conflict is due to the fear of emotions, the lack of skills development or the culture itself.

Resolving conflict requires the ability to initiate, engage in and stay with difficult conversations. This book offers techniques to increase leadership clarity, identify obstacles, and reduce resistance. In chapter seven leaders get a blueprint to facilitate conversations that uncover the hidden barriers to performance, improves performance and increases accountability.

 

For more information on Marlene: https://marlenechism.com/

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Details

Date:
October 13, 2022
Time:
11:00 am - 12:00 pm
Cost:
Free
Event Category:
Website:
https://otc.zoom.us/j/91740896838

Venue

Virtual Only

Organizer

Human Resources
Email
stewarma@otc.edu

Facilitator

Ocki Haas

OTC Location

Virtual